Here at St Chiman we hope you will be completely satisfied with your purchase, however if you wish to return any goods they must be returned within 10 days for a refund or exchange.
All returned items must be unworn and in a saleable condition with all tags and labels intact and in the original packaging. All garments must be free of fragrance and cosmetic or other marks. Unfortunately we are unable to accept returns for goods that have been worn or damaged, please take care when trying on the purchased items of clothing.
Buyers are responsible for returns postage costs. When returning the goods for a refund, you will be refunded excluding the postage & packing charge of £5.00. It is strongly advised that you return your item by a signed for delivery service as we cannot accept responsibility for any returned goods lost in transit.
If you require an exchange please complete our returns form and send the item to our returns address below. Exchanges can only be offered for an item of the same value, if this item is out of stock a refund will be issued. Customers requiring an exchange will incur a £5.00 charge payable by PayPal to cover the cost of posting your exchange.
How To Return My Item?
Please follow the steps outlined below to return your item.
1. Print and complete the returns form stating the reason for return. You can download our returns form here.
2. Pop your returns form in your parcel and send it to the following returns address below.
KCG Partners Ltd
Please allow up to 5 working days for goods to be processed, you will receive a confirmation email once your return has been processed. If you have any further questions please email our customer services firstname.lastname@example.org where one of our team will be happy to assist you further.